Covid19 Protection Framework

Phase Red Clinic Guidelines

  1. Please DO NOT come to the clinic if you are feeling unwell or awaiting COVID-19 test results
  2. When you arrive please remain in your car and call reception 096389256
  3. Our administration staff will go through a COVID-19 screen with you over the phone
  4. Your practitioner will meet you at the back door and guide you through entry procedures and take you to the clinic room.
  5. It is mandatory to always wear a mask while in the clinic – You will be asked to switch to a disposable mask upon arrival (provided)
  6. It is mandatory to sign in using the NZ COVID Tracer App or providing your details to our administration staff.
  7. A contactless forehead temperature check will be conducted when you enter the clinic
  8. Hand sanitiser provided must be used upon entry and leaving
  9. Contactless payments only
  10. Any forms, including ACC will be completed by staff or your osteopath
  11. Only booked patients to attend appointments, except for parent/guardian/carer/support person
  12. Please bring your own blanket, water bottle, reading material, and importantly toys for babies and children to keep them entertained whilst being treated
  13. We have implemented additional infection prevention control measures including PPE. Please note due to the close contact nature of our work and the duration of that contact being 30 minutes your osteopath will be wearing shields, masks and be wearing gowns for your protection and that of our team
  14. Please remember to cover any coughs or sneezes

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