COVID-19

Under all alert levels - COVID-19

Our aim at Stillpoint Osteopaths is to help keep our patients well during this COVID-19 pandemic.

If you are exhibiting any cold or flu like symptoms or are awaiting COVID testing or test results or think you may have been exposed to coronavirus please call the clinic to cancel your appointment.  

Call Healthline (for free) on 0800 358 5453 or your doctor immediately.

COVID-19 Protection Framework Red Phase

Our osteopaths offer telehealth services. This may suit your needs if you are vulnerable to COVID-19 or would prefer not to come to the clinic during this period. To book in a telehealth consultation or to find out more please call Stillpoint Osteopaths (09) 638 9256 or email appointment@stillpointosteo.co.nz .

Stillpoint Osteopaths have implemented additional infection prevention control measures including additional PPE. Please note due to the close contact nature of our work and the duration of that contact being 30 minutes your osteopath will be wearing shields, masks and may be wearing gowns for your protection and that of our team

We will be extending appointment times to reduce patient cross over and to allow for extra cleaning between patients.

COVID-19 Clinic Procedures For Protection Framework Red Phase

  1. Please DO NOT come to the clinic if you are feeling unwell or awaiting COVID-19 test results
  2. When you arrive please remain in your car and call reception 096389256
  3. Our administration staff  will go through a COVID-19 screen with you over the phone
  4. Your practitioner will meet you at the back door and guide you through entry procedures and take you to the clinic rooms
  5. You will be provided with a clean mask on entry
  6. It is mandatory to sign in using the NZ COVID Tracer App or providing your details to our administration staff
  7. A contactless forehead temperature check will be conducted when you enter the clinic
  8. Hand sanitiser provided must be used upon entry and leaving
  9. Contactless payments only
  10. Any forms, including ACC will be completed by staff or your osteopath
  11. Only booked patients to attend appointments, except for parent/guardian/carer/support person
  12. Please bring your own blanket, water bottle, reading material, and importantly toys for babies and children to keep them entertained whilst being treated
  13. We have implemented additional infection prevention control measures including PPE. Please note due to the close contact nature of our work and the duration of that contact being 30 minutes your osteopath will be wearing shields, masks and may be wearing gowns for your protection and that of our team
  14. Please remember to cover any coughs or sneezes